Refund policy

NO RETURNS ALL SALES ARE FINAL

You can always contact us for any return question at corayjessleighkreations@gmail.com.

Damages and issues
Please inspect your order upon received and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please make sure that you take photos of the box, and keep all contents to ensure we can process a claim if need be. 

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

No refunds all sales are final. 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 Please contact us at corayjessleighkreations@gmail.com if you have any questions or concerns.